Terms of Service

Effective Date: 11-10-2026

Welcome to InterFact! These Terms of Service ("Terms") govern your use of our website and our mobile applications for iOS and Android (collectively, the "Services"). By using the Services, you agree to these Terms. If you do not agree, please do not use the Services.

Summary: InterFact shows the reported status of railroad crossings for informational purposes only. It can be late, wrong, or unavailable. Never rely on InterFact to decide whether it is safe to cross. Always obey crossing signals, gates, and posted signs.

1. The Services

InterFact uses monitoring devices installed near railroad crossings to estimate whether a crossing is open or blocked, and shows that estimate on a map and in a list. The mobile apps can also send notifications about crossings you choose. Coverage is limited to the cities and crossings where monitoring devices are installed, and may change at any time.

2. Safety Disclaimer

InterFact is not a safety device and is not a substitute for your own attention.

  • Crossing status is produced by automated systems. It may be delayed, inaccurate, incomplete, or missing, and a crossing shown as open may be blocked, or about to be blocked, when you reach it.
  • Status marked as low confidence, stale, paused, or under maintenance is especially uncertain.
  • Always obey crossing signals, gates, and posted signs, and never drive around lowered gates or stop on the tracks.
  • Do not use the Services in a way that distracts you while driving. Check the status before you set off, or have a passenger check it.
  • InterFact is not affiliated with, endorsed by, or operated by any railroad or emergency service. In an emergency, call 911. To report a problem at a crossing, use the telephone number on the blue Emergency Notification System sign posted at the crossing.

You are solely responsible for your decisions and actions, including any decision about when and where to cross a railroad track or which route to take.

3. Eligibility

You must be at least 13 years old to use the Services. If you are under the age of majority where you live, you may use the Services only with the permission of a parent or guardian.

4. Your Account

InterFact uses anonymous sign-in. When you choose a city and accept the safety disclaimer, we create an anonymous account tied to the browser or device you are using. We do not ask for your name, and you do not choose a password.

  • Your anonymous account cannot be moved to another browser or device, and we cannot recover it if you clear your browser data or uninstall the app.
  • Accounts with no activity for 30 consecutive days are deleted, as described in our Privacy Policy.
  • You can delete your account and its data at any time from the Settings screen, using "Delete my data."

5. Acceptable Use

When you use the Services, you agree not to:

  • use the Services for any unlawful purpose or in violation of these Terms;
  • submit reports, feedback, or monitoring requests that you know to be false, or submit them in bulk or by automated means;
  • copy, scrape, or collect crossing data from the Services by automated means, or resell or redistribute it, without our written permission;
  • interfere with or disrupt the Services, attempt to gain unauthorized access to them, or get around any measure we use to protect them;
  • create accounts by automated means, or place an unreasonable load on our systems;
  • present InterFact's data as an official source, or as coming from a railroad or a government agency.

If you would like to use InterFact's data in your own product or on your own website, please contact us about partner access.

6. Reports, Feedback, and Requests

You may report a status you believe is incorrect, request monitoring at a crossing, and send us feedback. You grant us a non-exclusive, worldwide, royalty-free, perpetual license to use what you submit to operate, evaluate, and improve the Services, without any obligation to you. Requests for monitoring help us set priorities but do not oblige us to install a device. Please do not include personal information in what you submit.

7. Notifications

Mobile app only. If you turn on notifications, we will try to tell you when the status of your chosen crossings changes. Notifications depend on your device, your network, and third-party services, and may be delayed or never arrive. Do not treat the absence of a notification as a sign that a crossing is open.

8. Third-Party Services

The Services rely on services provided by others, including Google Firebase and Google Maps Platform. The map is provided by Google, and your use of it is subject to the Google Maps/Google Earth Additional Terms of Service and the Google Privacy Policy. Links that open directions leave InterFact and are governed by the terms of the app or site that opens. We are not responsible for third-party services.

9. Intellectual Property

The Services, including the InterFact name and logo, the software, the design, and the crossing status data we produce, belong to us or our licensors and are protected by law. We grant you a personal, non-exclusive, non-transferable, revocable license to use the Services for your own non-commercial use, in line with these Terms. All rights not expressly granted are reserved.

10. Availability and Changes to the Services

The Services are provided free of charge. We may add, change, suspend, or remove any part of them, including the cities and crossings covered, at any time and without notice. Monitoring devices can be paused, moved, under maintenance, or out of service, and the Services may be unavailable from time to time.

11. Disclaimer of Warranties

The Services are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services or any crossing status will be accurate, complete, current, reliable, uninterrupted, or free of errors.

12. Limitation of Liability

To the fullest extent permitted by law, InterFact and its operators, contributors, and partners will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any personal injury, death, property damage, delay, loss of profits, or loss of data, arising out of or related to your use of, or inability to use, the Services, including any reliance on crossing status or notifications.

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

13. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless InterFact and its operators, contributors, and partners from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your misuse of the Services or your violation of these Terms.

14. Suspension and Termination

You may stop using the Services at any time, and may delete your data as described in Section 4. We may suspend or end your access to the Services at any time if we believe you have violated these Terms or if we stop offering the Services. Sections 2, 6, 9, and 11 through 15 continue to apply after your use ends.

15. Governing Law

These Terms are governed by the laws applicable where the operator of InterFact is established, without regard to conflict-of-law rules, and subject to any rights you have under the mandatory consumer protection laws of the place where you live. If any part of these Terms is found unenforceable, the rest remains in effect. Our not enforcing a provision is not a waiver of it.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by an updated "Effective Date" at the top of this page, and we will make reasonable efforts to notify users in the app. If you keep using the Services after the Terms change, you accept the updated Terms.

17. Contact Us

If you have any questions about these Terms, please contact us at:

See also our Privacy Policy, which explains what information the Services store and how to delete it.